GIFTPOINT LIMITED SHIPPING and PAYMENT POLICY

 

Giftpoint Limited is authorized to stock and supply a range of UKIP branded merchandise for corporate marketing events on behalf of their client.

The UKIP store will create a document which will enable you to raise an official Purchase Order and also will accept payment via PayPal / Credit Card

Giftpoint Limited will normally bill in GBP.

 

Ordering & Shipping

If there is inventory available, orders placed and authorized:

  • Before 12 Noon GMT, ship same business day
  • After 12 Noon GMT, ship next business day

Orders ship from Staines, UK with the following ESTIMATED timelines:

  • UK= 1 business day after ship date

All other shipping costs are indicated at the Checkout.

We have 2 main services – Hermes for small consignments or overnight courier for consignments above 2kgs – all are trackable and services requiring a signature. It is possible to send via non trackable means (such as post for single items such as a single pen or similar lightweight item) but please be aware that we cannot be held responsible for loss or damage using this option.

  • Postage – up to 500grammes
  • Hermes – 0-2kgs (approx 4 days)
  • UK Overnight: - standard consignments 2kgs upwards

IMPORTANT: Special Information regarding Bluetooth items and Chargers containing Lithium Batteries

Some countries prohibit the import of power banks and other chargers which use lithium batteries. Some Bluetooth products are also included in this prohibition. Please check with your local Commerce office to ascertain if a particular country is affected should this service be required. Please contact us for more information should a non UK domicile delivery be required.

 

Order Cancellation

Please contact the Giftpoint Customer Service team at customerserviceukip@giftpoint.co.uk or call 0044 1784 225 908 and speak to Karon before 2PM on the business day your order is scheduled to be shipped.

Order Status

The status of your order can be viewed online under Account. Shipment. Confirmations with tracking information are sent via email.

Returns

We will be happy to refund or exchange any goods should they be damaged or faulty.  Please notify us within 3 days of receipt of the goods.

Please return the item/s in their original packaging, and send it back with our Returns Note to: 

Goods Return
Giftpoint Limited
Giftpoint House
Staines Upon Thames
Middlesex
TW18 4UQ